Customer feedback can now be easily collected on iPads, Android tablets, and kiosks with our Smart Rating Application. Improve your response rate by creating a fact sheet and conducting online surveys on your website, email, SMS and mobile devices. Take advantage of the Net Promoter Score (NPS) and get actionable analytics from your customers, visitors, and employees. SmartReviews app came up with features, like Real-time reporting with the instant update, feedback form builder with easy templates, feedback loop by taking actions, comprehensive insights and reports, response inbox, push notifications & Alerts and various rating scales.
ENJOY THE BEST CUSTOMER FEEDBACK SYSTEM & SURVEY APP
With SmartReviews app, you can easily set up surveys and feedback forms on any channel you choose. Just customize the form and it will be applicable in all of the feedback channels you choose. It can also work offline. Smart Reviews lets you track all insights, like, successful delivery, response and bounce rates. You can send SMS survey links to customers' mobile phones. They can access it easily by clicking on the link to participate in the survey. It takes a few minutes to set it up. You can use the offline survey app to set up an iOS/Android-based kiosk for feedback, or you can always get personal feedback. When connected to the Internet in offline mode, it securely synchronizes all data.
Get customer feedback with our free mobile app, improve your site’s responsiveness and great analytics from your customers. A powerful feedback app for salons, spas, restaurants, healthcare, health, retail, finance, automotive and other types of businesses. You can use it as a customer feedback system, even a lead capture tool, an offline survey, and an employee feedback system. SmartReviews is designed to keep all the basics of customer satisfaction.